[rt-users] ExternalAuth workaround? while waiting for 0.9

Mike Johnson mike.johnson at nosm.ca
Tue Aug 3 11:15:50 EDT 2010

Ah, so this is called everytime a new user emails the system? (sorry, still
learning how RT even works :P never mind how it's coded hehe)

On Tue, Aug 3, 2010 at 11:08 AM, Kenneth Marshall <ktm at rice.edu> wrote:

> On Tue, Aug 03, 2010 at 10:59:15AM -0400, Mike Johnson wrote:
> > Would this also ensure that when LDAP finds the matching email in RT's
> > users, it'll update the other info to what LDAP has?(essentially
> overwriting
> > the email address as username that was set when a non-user emails RT)
> >
> The function looks up the E-mail address in the LDAP directory
> and if it is found looks up the corresponding primary E-mail
> address and uses that instead. Then the rest of the ExternAuth
> piece populates the other information for the user from the
> directory using that E-mail address.
> Cheers,
> Ken

Mike Johnson
Datatel Programmer/Analyst
Northern Ontario School of Medicine
955 Oliver Road
Thunder Bay, ON   P7B 5E1
Phone: (807) 766-7331
Email: mike.johnson at nosm.ca
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