[rt-users] Scrip failure following 3.8.1 -> 3.8.8 upgrade

John Beranek john.beranek at pace.com
Wed Aug 18 10:58:42 EDT 2010


On 18/08/10 15:37, Kevin Falcone wrote:
> On Wed, Aug 18, 2010 at 03:23:28PM +0100, John Beranek wrote:
>> We've just upgraded our RT installation from 3.8.1 to 3.8.8 and it
>> mostly went very seamlessly.
>>
>> However, since making the new version live I've noticed that one of our
>> global Scrips has stopped working.
> 
> What happens when you use $RT::Logger->warn to track the Type and
> Status?  My guess is that the Type is not what you expect.

Hmm, that doesn't show anything as such (after I get the logging syntax
right)...but I know can see that an error in the log does appear to be
associated with this Scrip:

[Wed Aug 18 14:55:25 2010] [warning]: *** Type: Take Status: new ((eval
5574):1)
[Wed Aug 18 14:55:25 2010] [error]: Template parsing error: Can't call
method "SubValue" on an undefined value at template line 9.

Now, to see what it thinks it means...

John.

-- 
John Beranek, Senior Software Engineer, Engineering Tools Group
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