[rt-users] Cloning Tickets in RT
Marco.deSousa at billag.com
Marco.deSousa at billag.com
Wed Aug 25 05:03:54 EDT 2010
Hello,
I read your code to cloning queues.
I work in a small project, and i need this workflow:
--->ticket (queue A)
cloning ticket to (queueB) "on Resolve"
That mean i have the original ticket on queue A(resolved) and a clone on queue B.
I can copy a ticket, (create a new), and copy the filds i need, but i don't know the
method to copy the TicketHistory.
$Ticket->Content... don't work
Can you help me?
Tanks best regards.
Marco
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