[rt-users] modified from: address in replies

Kevin Falcone falcone at bestpractical.com
Wed Aug 25 10:25:40 EDT 2010

On Tue, Aug 24, 2010 at 03:12:04PM +0200, polloxx wrote:
> Dear list,
> We have an RT server v 3.8.7 with a queue per customer. For one queue
> we want change the default from: address.
> I've tried this with a customized template with:

I think you just want to change the Correspond Address on the queue
admin page.  No need for template hacking.


> from: <support at ourdomain.com>
> in the first line but this does not work.
> Other suggestions?
> Thx,
> P.
> RT Training in Washington DC, USA on Oct 25 & 26 2010
> Last one this year -- Learn how to get the most out of RT!
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