[rt-users] modified from: address in replies

[polloxx]

We want to change the from: address, not the reply-to: address.
How can we do this?


On Wed, Aug 25, 2010 at 4:25 PM, Kevin Falcone
<falcone at bestpractical.com> wrote:
> On Tue, Aug 24, 2010 at 03:12:04PM +0200, polloxx wrote:
>> Dear list,
>>
>> We have an RT server v 3.8.7 with a queue per customer. For one queue
>> we want change the default from: address.
>> I've tried this with a customized template with:
>
> I think you just want to change the Correspond Address on the queue
> admin page.  No need for template hacking.
>
> -kevin
>
>> from: <support at ourdomain.com>
>>
>> in the first line but this does not work.
>> Other suggestions?
>>
>> Thx,
>> P.
>>
>> RT Training in Washington DC, USA on Oct 25 & 26 2010
>> Last one this year -- Learn how to get the most out of RT!
>
>
> RT Training in Washington DC, USA on Oct 25 & 26 2010
> Last one this year -- Learn how to get the most out of RT!
>