[rt-users] R: mail body: HTML with embedded CSS

Guadagnino Cristiano guadagnino.cristiano at creval.it
Fri Aug 27 03:04:10 EDT 2010

thank you very much for your reply!!
I had not realized that the problem was in the curly braces used in CSS syntax!

On a related note: we are using the "subject tag" in the configuration of queues. If I use the plain text templates the $rtname variable is correctly resolved to the subject tag of the originating queue, but if I use the html templates that variable is resolved to the name globally defined in RT_SiteConfig.pm. Can this be corrected?

Thank you!

-----Messaggio originale-----
Da: Jesse Vincent [mailto:jesse at bestpractical.com] 
Inviato: Thursday, August 26, 2010 9:13 PM
A: Guadagnino Cristiano
Cc: rt-users at lists.bestpractical.com
Oggetto: Re: [rt-users] mail body: HTML with embedded CSS

Text::Template is the perl module RT uses for templates.

It uses { and } for template delimiters. 


should show you how to escape your templates - specifically:


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