[rt-users] R: mail body: HTML with embedded CSS

Kevin Falcone falcone at bestpractical.com
Fri Aug 27 13:31:29 EDT 2010

On Fri, Aug 27, 2010 at 09:04:10AM +0200, Guadagnino Cristiano wrote:
> On a related note: we are using the "subject tag" in the
> configuration of queues. If I use the plain text templates the
> $rtname variable is correctly resolved to the subject tag of the
> originating queue, but if I use the html templates that variable is
> resolved to the name globally defined in RT_SiteConfig.pm. Can this
> be corrected?

Sounds like you have an error in your template, I've deployed HTML
templates for a client where it works fine.

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