[rt-users] auto repoen after E-Mail answer

Ingo.Itter at ages.de Ingo.Itter at ages.de
Wed Dec 1 05:47:59 EST 2010


how can i disable the automatic Reopen if the Requestor answer via E-Mail 
a closed (resolved) ticket ?

Thank you

Geschäftsführer: Rolf Herzog, Thomas Benk
AGES Maut System GmbH & Co. KG
AG Düsseldorf HRA 14045, USt-IdNr.: DE 202525868
AGES International GmbH & Co. KG
AG Düsseldorf HRA 16636, USt-IdNr.: DE 813749831
AG Düsseldorf HRB 55580, USt-IdNr.: DE 814789134
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20101201/053e374b/attachment.html>

More information about the rt-users mailing list