[rt-users] Notify based on CF

[Kurt Engle]

I am interested in setting up a notification tree based on a Custom Field value. Basically, I have one Q that accepts tickets from multiple physical locations. I have a tech at each location. I would like the tech at location X to be notified when a ticket comes in with the Custom Field Location=X . When the CF Location=Y, I want a different tech notified, etc... 

Thanks for any help.. 

Kurt Engle 

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