[rt-users] RT 3.8.4 - adding comments with Google Chrome

Gary Holmes linedancer at gmail.com
Thu Dec 2 07:19:14 EST 2010


I can confirm that it is indeed fixed with Chrome 9.0.597.0

Gary

On 29 November 2010 04:50, sunnavy <sunnavy at bestpractical.com> wrote:

> actually, it's chrome's bug, which is fixed already, and I believe
> the fix will be included in the next release of chrome.
>
> see also http://code.google.com/p/chromium/issues/detail?id=62123
>
> for users who want it now, I attached the workaround patch too.
>
> best wishes
> sunnavy
>
> On 10-11-25 08:35, sunnavy wrote:
> > it's indeed a bug of fckeditor, I have filed a bug report,
> > see http://dev.ckeditor.com/ticket/6717
> >
> > best wishes
> > sunnavy
> >
> > On 10-11-22 14:26, Gary Holmes wrote:
> > > Hi all,
> > >
> > > We're using RT 3.8.4 on Ubuntu 10.10. I've noticed recently that the
> > > textarea that is used to input comments on tickets is not displaying
> when
> > > I'm using Google Chrome. I have 9.0.587.0 but the issue occurred on
> releases
> > > prior to that. Nothing has changed for our setup except the updates to
> > > Chrome, so I'm assuming that it's related.
> > >
> > > If I use IE or Firefox - no problem.
> > >
> > > From the source produced by .../Ticket/Update.html, in firefox:
> > >
> > > <textarea class="messagebox" cols="72" rows="15" name="UpdateContent"
> id=
> > > "UpdateContent">
> > >
> > > In Chrome:
> > >
> > > <textarea class="messagebox" cols="72" rows="15" name="UpdateContent"
> > > id="UpdateContent" style="display: none; ">
> > >
> > > I suspect this behavior is programmed in. It used to work OK. Is there
> > > a workaround or a fix for this?
> > >
> > > Thanks,
> > >
> > > Gary
>
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