[rt-users] How to include ticket id of another RT to local RT ticket subject

Fernando Frota Machado de Morais frota at cecom.ufmg.br
Thu Dec 2 07:25:06 EST 2010


Hello,

    does anyone have a script to or knows how to include ticket id of 
another RT into local ticket subject when the other RT is replying to a 
message sent by my RT?


-- 
     Fernando Frota Machado de Morais
        Divisao de Redes de Comunicacao
        Centro de Computacao
        Universidade Federal de Minas Gerais
        Brasil
        Tel. +55(31)3409.4007  Fax. +55(31)3409.4004




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