[rt-users] Bulk update shows active users and everyone who's emailed into RT

[Kevin Falcone]

On Thu, Dec 02, 2010 at 09:05:31AM -0500, Kris Germann wrote:
>    I'm wondering if there is a way to limit the number of users who show up when bulk-updating
>    tickets to only the RT defined users, instead of now where it shows not only those users, but
>    also everyone who has emailed in. I know this is used to allow people access to email RT but
>    perhaps it could store the emails in a transparent database which doesn't show anywhere but
>    the the sql tables?

You don't say where the users show up, but you've most likely granted
OwnTicket too widely (such as to Everyone or Unprivileged)

-kevin
-------------- next part --------------
A non-text attachment was scrubbed...
Name: not available
Type: application/pgp-signature
Size: 195 bytes
Desc: not available
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20101202/be94311a/attachment.sig>