[rt-users] Can't send out email after moving RT

[Kevin Bailey]

Hi,

Hopefully a quick pointer is what I need.

We've been running RT 3.6.1 for years no probs.

We've now set up a new (replacement server) and installed RT 3.6.7.

The database under the 3.6.1 install was copied over and put on to the 
3.6.7 server - the the RT instance was connected to this DB.

All seems to be working OK on the web interface.  Only issue is that 
emails are not being sent.

I.e. when I create a test ticket I set up my gmail email address as the 
requestor.  When I type up a reply via the web interface it says it's 
going to send a reply to the requestor email address.

But according to the email server logs it doesn't even try to send 
anything - and the ticket has no entry for the email being sent.

As the DB has been copied then all settings etc are the same as before - 
and the RT_SiteConfig.pm file looks sane.

Is there something I need to set up RE the mail server (Postfix).

Any pointers gratefully received.

Regards,

Kevin Bailey
-- 
*Kevin Bailey*
Director/Programmer - Freeway Projects Limited
Web: www.freewayprojects.com <http://www.freewayprojects.com/>
Email: kbailey at freewayprojects.com <mailto:kbailey at freewayprojects.com>
Phone: +44 (0)1752 267090

Recycle for Amnesty <http://www.amnesty.org.uk/recycle>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20101209/34a92c62/attachment.htm>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: 28561.gif
Type: image/gif
Size: 1274 bytes
Desc: not available
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20101209/34a92c62/attachment.gif>