[rt-users] notification

[Kurt Engle]

I am looking for a way to send an email from RT to a specified e-mail address that is not an account in RT or associated with the ticket as a requestor, watcher, CC:, BCC:...etc.... 

I have the logic down to specify the e-mail address and have some nasty perl code to actually send the e-mail. But, it seems that RT has some internal module(s) that handle what the nasty perl code is doing. 

I can see the RT::Action:SendEmail module, but how do I incorporate that into a script that allows me to do what I am looking to do? 


Thanks, 


Kurt Engle 

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