[rt-users] Upgrade from 3.6.1 to 3.8.8

Kenneth Crocker kfcrocker at lbl.gov
Fri Dec 10 14:31:46 EST 2010


Kevin (Baily),

All that has been said is true. Having upgraded from 3.6.4, I found that the
most difficult thing to do was in understanding the differences in
Configuration options, especially if you use LDAP. There are new ones and
some have changed the way they are set (LDAP especially). So pay extra
attention to those details.

Kenn
LBNL


On Fri, Dec 10, 2010 at 10:02 AM, Kevin Falcone
<falcone at bestpractical.com>wrote:

> On Fri, Dec 10, 2010 at 06:48:04PM +0100, Stefan Hornburg (Racke) wrote:
> > On 12/10/2010 05:57 PM, Kevin Falcone wrote:
> > >On Fri, Dec 10, 2010 at 02:55:40PM +0100, Stefan Hornburg (Racke) wrote:
> > >>On 12/10/2010 02:48 PM, Kevin Falcone wrote:
> > >>>>We now will be upgrading our Debian server and the version of RT
> > >>>>used will go from 3.6.1 to 3.8.8.
> > >>>>
> > >>>>How feasible is the upgrade from 3.6.1 to 3.8.8?  What would need to
> > >>>>be done?
> > >>>>
> > >>>>Someone has mentioned updates to the DB being needed - I'd
> > >>>>appreciate any pointers to the SQL which would be needed.
> > >>>
> > >>>Have you read through UPGRADING and the README that are included with
> > >>>every download of RT?
> > >>>
> > >>>It covers all of this.
> > >>
> > >>Not really. It is very important for the upgrade to read
> UPGRADING.mysql
> > >>and follow the steps detailed below:
> > >
> > >Both of the files I reference contain pointers to UPGRADING.mysql
> > >
> > >3.8 (3.8-trunk)$ grep UPGRADING.mysql *
> > >README:     you're using MySQL, read through UPGRADING.mysql as well.
> > >UPGRADING:If you are using MySQL, please read the instructions in
> UPGRADING.mysql as
> > >UPGRADING:New schema for mysql 4.1 and greater, read more in
> UPGRADING.mysql.
> > >
> > >-kevin
> > >
> >
> > Kevin, I just wanted to point this out - many people missed this step
> because the
> > upgrade docs are not clear enough - check the archives :-).
>
> Patches welcome
>
> I've rewritten the docs numerous times due to people being confused.
>
> -kevin
>
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