[rt-users] notification

Kevin Falcone falcone at bestpractical.com
Tue Dec 14 11:19:16 EST 2010


On Mon, Dec 13, 2010 at 02:24:26PM -0800, Kurt Engle wrote:
>    Action: Notify Other Recipients

Oh, I wonder if that is your problem.  Notify Other Recipients
notifies CCs

>    { my $to_address = "rubble"; }
>    To: {$to_address}@4j.lane.edu
>    Subject: New Ticket #{ $Ticket->Id() } has been created

What happens if you Cc: to that address, or RT-Send-Cc: to that
address?

-kevin
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