[rt-users] notification

Kurt Engle engle at 4j.lane.edu
Tue Dec 14 14:11:31 EST 2010


Yes, I understand that it is not. My first example below is returning nothing. 

On 14 Dec 2010 13:53, Kurt Engle wrote: 
> I have tried FirstCustomFieldValue('NotifyEmail') but it returns 
> nothing. But I can look at the ticket and it shows the value that I 
> would expect there. 

Kurt Engle 
Network Engineer 
Eugene 4J Schools 


From: "Thomas Sibley" <trs at bestpractical.com> 
To: rt-users at lists.bestpractical.com 
Sent: Tuesday, December 14, 2010 11:04:10 AM 
Subject: Re: [rt-users] notification 

On 14 Dec 2010 13:53, Kurt Engle wrote: 
> I have tried FirstCustomFieldValue('NotifyEmail') but it returns 
> nothing. But I can look at the ticket and it shows the value that I 
> would expect there. 
> 
> FirstCustomFieldValues('NotifyEmail') returns this in the log file: 
> Template parsing error: RT::Ticket::FirstCustomFieldValues Unimplemented 
> in Text::Template::GEN14. 

It's not plural. 

Thomas 
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