[rt-users] notification
Kurt Engle
engle at 4j.lane.edu
Tue Dec 14 14:11:31 EST 2010
Yes, I understand that it is not. My first example below is returning nothing.
On 14 Dec 2010 13:53, Kurt Engle wrote:
> I have tried FirstCustomFieldValue('NotifyEmail') but it returns
> nothing. But I can look at the ticket and it shows the value that I
> would expect there.
Kurt Engle
Network Engineer
Eugene 4J Schools
From: "Thomas Sibley" <trs at bestpractical.com>
To: rt-users at lists.bestpractical.com
Sent: Tuesday, December 14, 2010 11:04:10 AM
Subject: Re: [rt-users] notification
On 14 Dec 2010 13:53, Kurt Engle wrote:
> I have tried FirstCustomFieldValue('NotifyEmail') but it returns
> nothing. But I can look at the ticket and it shows the value that I
> would expect there.
>
> FirstCustomFieldValues('NotifyEmail') returns this in the log file:
> Template parsing error: RT::Ticket::FirstCustomFieldValues Unimplemented
> in Text::Template::GEN14.
It's not plural.
Thomas
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