[rt-users] Troubleshooting RT::Authen::ExternalAuth

Darin Perusich Darin.Perusich at ctg.com
Wed Dec 29 08:19:22 EST 2010

Send the relevant RT_SiteConfig.pm portions to the list would be a good
place. I'd also set so the logging isn't muddled with stuff from the
system logs.

Set($LogToFileNamed , "rt.log");
Set($LogToFile      , 'debug'); 

Darin Perusich
Email: Darin.Perusich at ctg.com
Office: 716-888-3690

> -----Original Message-----
> From: rt-users-bounces at lists.bestpractical.com [mailto:rt-users-
> bounces at lists.bestpractical.com] On Behalf Of Lee Hughes
> Sent: Tuesday, December 28, 2010 7:49 PM
> To: rt-users at lists.bestpractical.com
> Subject: [rt-users] Troubleshooting RT::Authen::ExternalAuth
> I've installed and configured RT::Authen::ExternalAuth for LDAP
> support but it does not appear to be querying our LDAP server. I tried
> setting LogToSyslog to 'debug' in RT_SiteConfig.pm but I'm not seeing
> anything related to ExternalAuth in the log. Any ideas on how to start
> troubleshooting?
> Thanks-
> Lee
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