[rt-users] Troubleshooting RT::Authen::ExternalAuth

[Darin Perusich]

Send the relevant RT_SiteConfig.pm portions to the list would be a good
place. I'd also set so the logging isn't muddled with stuff from the
system logs.

Set($LogToFileNamed , "rt.log");
Set($LogToFile      , 'debug'); 

--
Darin Perusich
Email: Darin.Perusich at ctg.com
Office: 716-888-3690


> -----Original Message-----
> From: rt-users-bounces at lists.bestpractical.com [mailto:rt-users-
> bounces at lists.bestpractical.com] On Behalf Of Lee Hughes
> Sent: Tuesday, December 28, 2010 7:49 PM
> To: rt-users at lists.bestpractical.com
> Subject: [rt-users] Troubleshooting RT::Authen::ExternalAuth
> 
> I've installed and configured RT::Authen::ExternalAuth for LDAP
> support but it does not appear to be querying our LDAP server. I tried
> setting LogToSyslog to 'debug' in RT_SiteConfig.pm but I'm not seeing
> anything related to ExternalAuth in the log. Any ideas on how to start
> troubleshooting?
> 
> Thanks-
> 
> Lee
The information transmitted is intended only for the person or entity to which
it is addressed and may contain confidential and/or privileged material. Any
review, retransmission, dissemination or other use of, or taking of any action
in reliance upon, this information by persons or entities other than the
intended recipient is prohibited. If you are not the intended recipient of this 
message, please contact the sender and delete this material from this computer.