[rt-users] BCC Staff members replies
Catalin Constantin
dazoot at gmail.com
Wed Dec 29 11:51:15 EST 2010
Hello,
I would like to BCC the replies our staff members send.
Currently we have a Bcc: line to the Correspondence template, but this also
sends BCC for the replies the customers send to a ticket.
Can this be done with a "Custom condition" for the "On Correspond Notify
Other Recipients" Scrip ?
Thank you !
--
Catalin Constantin
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20101229/07656760/attachment.htm>
More information about the rt-users
mailing list