[rt-users] I can't create a ticket in RT

[Kevin Falcone]

On Mon, Feb 08, 2010 at 01:34:51PM -0200, Wagner Pereira wrote:
> Emmanuel,
> 
> That's my VirtualHost file:
> 
> ===========================
> <VirtualHost *:443>
>     ServerName rtracker.rt.pop-sp.rnp.br
>     RedirectMatch ^/$ https://rtracker.rt.pop-sp.rnp.br/rt/
>     DocumentRoot /var/www
>     CustomLog /var/log/apache2/rt.log combined
>     ServerSignature Off
>     LogLevel warn
> </VirtualHost>
> ===========================
> 
> And according to man procmailrc:
> 
> :0fw  A  line  starting with ':' marks the beginning of a recipe.
> f     Consider the pipe as a filter.
> w     Wait  for  the  filter or program to finish and check its exitcode (normally ignored); if the filter is unsuccessful, then the text will not have been filtered.
> 
> ===========================
> 
> Ok, that's what I did, following your suggestion:
> 
> cat test.txt | /usr/local/bin/rt-mailgate-3.6 --queue general --action 
> correspond --url https://rtracker.rt.pop-sp.rnp.br/rt/ --debug
> 
> And here is the debug output:
> 
> ===========================
> 
> Connecting to 
> https://rtracker.rt.pop-sp.rnp.br/rt//REST/1.0/NoAuth/mail-gateway at 
> /usr/local/bin/rt-mailgate-3.6 line 102, <> line 1.
> An Error Occurred
> 
> 403 Forbidden
> This is /usr/local/bin/rt-mailgate-3.6 exiting because of an undefined 
> server error at /usr/local/bin/rt-mailgate-3.6 line 150, <> line 1.
> 

And what do your apache logs say

-kevin
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