[rt-users] Ticket Links on reqults - problem

[Ken Crocker]

Emmanuel,

Sorry about the "Advanced" format shot. Here it is:

'<b>__id__</a></b>/TITLE:Ticket Id', QueueName, 
'<b>__Subject__</a></b>/TITLE:Subject','__Requestors__', Priority, 
Status,'__CustomField.{Work-State}__', OwnerName, 
'__Due__</a></b>/TITLE:Due Date'.

Thanks for the reminder Kevin.

Kenn
LBNL

On 2/6/2010 12:12 AM, Emmanuel Lacour wrote:
> On Fri, Feb 05, 2010 at 12:08:37PM -0800, Ken Crocker wrote:
>   
>> To List,
>>
>> Is anyone out there having problems with no links from Search results to 
>> tickets? Any idea why I might be?
>>
>>     
>
> is this a fresh RT install or did you upgrade from previous version?
>
> I see no problems on a freh install, maybe you did an upgrade and forget
> to upgrade the DB.
>
> Can you give us a screenshot, and also click on Advanced in a search
> results without links, then send the format content here.
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