[rt-users] Source code display for html attachment

jet jet jettejpopi at yahoo.fr
Tue Feb 9 04:31:50 EST 2010


Hello,
We have got RT(3.8.1 and 3.8.2) on linux 
machine(centos). 
When we send a html attachement with a ticket, it 
is display as text (the source code) in it.


To resolve that we have to record the html file 
with UTF-8 encodage selected. This is not always possible, and it makes longer the ticket resolution process.
 
Thank you for your help


William



      
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20100209/e1242e19/attachment.htm>


More information about the rt-users mailing list