[rt-users] Source code display for html attachment

[Kevin Falcone]

On Tue, Feb 09, 2010 at 09:31:50AM +0000, jet jet wrote:
>    Hello,
>    We have got RT(3.8.1 and 3.8.2) on linux machine(centos).
>    When we send a html attachement with a ticket, it is display as text (the source code) in it.
> 
>    To resolve that we have to record the html file with UTF-8 encodage selected. This is not
>    always possible, and it makes longer the ticket resolution process.

Sounds like you missed TrustHTMLAttachments and other config options.

-kevin
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