[rt-users] Creating Ticket sets Status to Open
Michael Neuschafer
mneuschafer at nationalstoresinc.com
Tue Feb 16 13:35:02 EST 2010
Anybody know how to make new tickets automatically set Status to Open on
creation of ticket? Is there a callback or extension that can do this?
Thanks,
Michael Neuschafer
PC Support Specialist
National Stores Inc.
(310) 436 - 2150
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