[rt-users] Upgraded and now having to login on every link in RT

Kevin Falcone falcone at bestpractical.com
Thu Feb 18 11:30:33 EST 2010


On Wed, Feb 17, 2010 at 11:49:27AM -0800, Kevin Gagel wrote:
>    I logged into RT, clicked a link and this is the result in the log file. On the interface I
>    got into RT and then after clicking a link within it I was presented with a login screen
>    again.
> 
>    [Wed Feb 17 19:46:02 2010] [debug]: UPDATED user ( XXXX) from External Service
>    (/opt/rt3/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth.pm:307)
>    [Wed Feb 17 19:46:02 2010] [info]: Successful login for XXXX from XXX.XXX.XXX.XXX
>    (/opt/rt3/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth.pm:219)
>    [Wed Feb 17 19:46:02 2010] [debug]: Autohandler called ExternalAuth. Response: (1, Successful
>    login)
>    (/opt/rt3/local/plugins/RT-Authen-ExternalAuth/html/Callbacks/ExternalAuth/autohandler/Auth:26)
>    [Wed Feb 17 19:46:02 2010] [debug]: /autohandler calls old style callback, use $m->callback
>    (/opt/rt3/share/html/Elements/Callback:51)

Do you have a local/html/autohandler?
Vanilla RT's autohandler won't cause this warning, and neither will
RT::Authen::ExternalAuth

autohandler was heavily refactored in recent versions, I suspect
removing it will fix your problem.

-kevin

>    [Wed Feb 17 19:46:16 2010] [debug]: /autohandler calls old style callback, use $m->callback
>    (/opt/rt3/share/html/Elements/Callback:51)
>    [Wed Feb 17 19:46:16 2010] [debug]: Attempting to use external auth service: My_LDAP
>    (/opt/rt3/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth.pm:64)
>    [Wed Feb 17 19:46:16 2010] [debug]: SSO Failed and no user to test with. Nexting
>    (/opt/rt3/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth.pm:92)
>    [Wed Feb 17 19:46:16 2010] [debug]: Autohandler called ExternalAuth. Response: (0, No User)
>    (/opt/rt3/local/plugins/RT-Authen-ExternalAuth/html/Callbacks/ExternalAuth/autohandler/Auth:26)
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