[rt-users] Upgraded and now having to login on every link in RT

[Kevin Gagel]

Thank you. Removing it did indeed correct the problem.



Kevin W. Gagel
Network Administrator
Local 5448
My blog:
http://mail.cnc.bc.ca/blogs/gagel
My shared files:
http://mail.cnc.bc.ca/users/gagel


On Thursday 02/18/2010 at 8:31 am, Kevin Falcone  wrote:
> On Wed, Feb 17, 2010 at 11:49:27AM -0800, Kevin Gagel wrote:
>>
>>        I logged into RT, clicked a link and this is the result in the 
>> log file. On the interface I
>>        got into RT and then after clicking a link within it I was 
>> presented with a login screen
>>        again.
>>
>>        [Wed Feb 17 19:46:02 2010] [debug]: UPDATED user ( XXXX) from 
>> External Service
>>        
>> (/opt/rt3/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth.pm:307)
>>        [Wed Feb 17 19:46:02 2010] [info]: Successful login for XXXX 
>> from XXX.XXX.XXX.XXX
>>        
>> (/opt/rt3/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth.pm:219)
>>        [Wed Feb 17 19:46:02 2010] [debug]: Autohandler called 
>> ExternalAuth. Response: (1, Successful
>>        login)
>>        
>> (/opt/rt3/local/plugins/RT-Authen-ExternalAuth/html/Callbacks/ExternalAuth/autohandler/Auth:26)
>>        [Wed Feb 17 19:46:02 2010] [debug]: /autohandler calls old 
>> style callback, use $m->callback
>>        (/opt/rt3/share/html/Elements/Callback:51)
>
> Do you have a local/html/autohandler?
> Vanilla RT's autohandler won't cause this warning, and neither will
> RT::Authen::ExternalAuth
>
> autohandler was heavily refactored in recent versions, I suspect
> removing it will fix your problem.
>
> -kevin
>
>>
>>        [Wed Feb 17 19:46:16 2010] [debug]: /autohandler calls old 
>> style callback, use $m->callback
>>        (/opt/rt3/share/html/Elements/Callback:51)
>>        [Wed Feb 17 19:46:16 2010] [debug]: Attempting to use external 
>> auth service: My_LDAP
>>        
>> (/opt/rt3/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth.pm:64)
>>        [Wed Feb 17 19:46:16 2010] [debug]: SSO Failed and no user to 
>> test with. Nexting
>>        
>> (/opt/rt3/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth.pm:92)
>>        [Wed Feb 17 19:46:16 2010] [debug]: Autohandler called 
>> ExternalAuth. Response: (0, No User)
>>        
>> (/opt/rt3/local/plugins/RT-Authen-ExternalAuth/html/Callbacks/ExternalAuth/autohandler/Auth:26)
>



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