[rt-users] How to create ticket through an e-mail message?

[Raed El-Hames]

Yep, its all you need , read the instructions from the README file in 
the rt source code, the part under
SETTING UP THE MAIL GATEWAY
---------------------------

Roy



Wagner Pereira wrote:
> Hi, folks.
>
> And now, almost all of the main settings are done!
>
> But, I need to setting up my RT to create a ticket when someone send an 
> e-mail message to it.
>
> I found this line in a blog, but I'm not sure if this is enough to make 
> RT works properly.
>
> rt-email: "|/usr/bin/rt-mailgate --queue General --action correspond --url https://localhost/rt"
>
> Thanks for any precious help.
>
>