[rt-users] RT and email bounces

[L B]

I think it's difficult for bounced emails because there is no standard
regarding this kind of emails, so it's hard to stop loops, but it
should be easier for out of office messages. The problem is that, I
think, we need to parse the email content to get a ticket number
unless the out of office keeps the subject...

I don't know how RT discards this type of messages, it should normally
create a new ticket with "Out of office blabla whatever the subject
is" but it doesn't on my system...

-- 
L.B.