[rt-users] Error when forwarding a message with an attachment

Ruslan Zakirov ruz at bestpractical.com
Wed Jul 14 09:14:12 EDT 2010


Hi,

There is no such feature as Forward in RT 3.6, it's in RT 3.8.

On Wed, Jul 14, 2010 at 11:20 AM, John Chenny Lim
<jc.lim at vicscouts.asn.au>wrote:

>  Hi all,
>
>
>
> I am having problems forwarding messages with attachment. I am using RT
> Request Tracker 3.6. Below are the error dumps:
>
> *System error*
>
> *error:*
>
> Can't call method "ContentAsMIME" on an undefined value at
> /usr/local/rt3.6/lib/RT/Interface/Email.pm line 300.
>
> *context:*
>
> *...*
>
> *296:*
>
> my $txn = shift;
>
> *297:*
>
> my %args = ( To => '', Cc => '', Bcc => '', @_ );
>
> *298:*
>
> *299:*
>
> my $main_content = $txn->ContentObj;
>
> *300:*
>
> my $entity = $main_content->ContentAsMIME;
>
> *301:*
>
> *302:*
>
> if ( $main_content->Parent ) {
>
> *303:*
>
> # main content is not top most entity, we shouldn't loose
>
> *304:*
>
> # From/To/Cc headers that are on a top part
>
> *...*
>
> *code stack:*
>
> /usr/local/rt3.6/lib/RT/Interface/Email.pm:300
> /usr/local/rt3.6/share/html/Ticket/Forward.html:121
> /usr/local/rt3.6/share/html/autohandler:374
>

-- 
Best regards, Ruslan.
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