[rt-users] Adding CC's from an email as Watchers on Create Ticket

[Jason A. Smith]

On Thu, 2010-07-22 at 12:42 +1000, Alan Deadman wrote:
> Hi
> 
> Most of my tickets are created via emails to the RT system. When this
> happens, the CC's from the email are not automatically added as
> Watchers.
> 
> Is this possible to change?

Hi Alan,

I wrote a custom scrip to do this many years ago, see the RT wiki:

http://wiki.bestpractical.com/view/AddWatchersOnCorrespond

~Jason


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