[rt-users] User Database empty?

[Max Bern]

I think the reason why the 'make' commands do not work to install 3.8.8 is that 
CentOS doesn't use that command. The big problem here is that we are trying to 
install RT on a remote CentOS box with only the terminal to work with. We have 
been trying to install RT on this box for the entire week, have gotten nothing 
but problems, and now we are hopelessly confused. If someone could point me to 
an install tutorial for CentOS5 and RT 3.8.8 it would make my week.

Thanks everyone, so much.

Max Bern




________________________________
From: Peter Murfitt <peter at petermurfitt.com>
To: rt-users at lists.bestpractical.com
Sent: Thu, July 22, 2010 2:51:32 PM
Subject: Re: [rt-users] User Database empty?

Just to give you a help with the permissions - using that tool, as far as I'm 
aware, uses the user/password and database details as per the 
/opt/rt3/etc/RT_SiteConfig.pm file (though I'm writing this from memory from 
when I last installed), you might wish to double check the information in that 
is what you're expecting it to be in order to initialise the database.


Peter


On 22 Jul 2010, at 22:46, Max Bern wrote:

I wiped the database as per Thomas Sibley's advice, but now I can't figure out 
how to make it again, we have gone through the entire installation process and 
the part:
>
>rt-setup-database  --action init
>
>returns an error saying that we are denied. I have full root priviledges. Do I 
>have to do some sort of -p or -u to use that command? and will that make the 
>database with the root/password superuser default available?
>
>CentOS5 with RT, if it matters.
>
>Thanks,
>
>Max Bern
>
>
>
>
>
>Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
>Buy a copy at http://rtbook.bestpractical.com



      
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