[rt-users] RT email time

[Jason Maderios]

Juan,

I believe that is correct behavior - Have you set the TZ in RT_Siteconfig?

Example:
Set($Timezone , 'America/Anchorage')


Regards,

Jason Maderios


From: Juan N. DLC 
Sent: Thursday, June 03, 2010 5:48 AM
To: RT-Users at lists.bestpractical.com 
Subject: Re: [rt-users] RT email time


Jason,

I have my system setup like it should for my area, even installed webmin to set the system clock and the hardware clock the same to see if that works and nothing. The problem is MySQL that is using UTC time instead AST like I want to.

But thanks for the information you posted.


On Wed, Jun 2, 2010 at 10:02 PM, Juan N. DLC <juann.dlc at gmail.com> wrote:

  Jason,

  Thank you for the input I will try this and give update later. 



  On Wed, Jun 2, 2010 at 5:07 PM, Jason Maderios <jmaderios at kpu.net> wrote:

    Juan,

    Time is a pain - Generally I do the following and it works well.

    1.  Set system clock to UTC
    2.  Set the correct timezone in the OS 
    3.  Setup and run ntpd
    4.  Set the default Timezone according to RT Docs.

    In CentOS / RH world this is accomplished by running the setup utility. 

    Ubuuntu search led me to : https://help.ubuntu.com/community/UbuntuTime

    I scanned the doc and it covers steps 1 to 3.

    Regards,

    Jason Maderios



    From: Juan N. DLC 
    Sent: Wednesday, June 02, 2010 12:39 PM
    To: RT-Users at lists.bestpractical.com 
    Subject: Re: [rt-users] RT email time


    I'm using postfix from box and relay with domain ms-exchange server.

    i did a sendmail test to my email and checked the Internet headers from email:

    for <jcruz at xxx.com>; Wed, 2 Jun 2010 18:30:53 -0400
    Received: by SRTHR31.xxx.com (Postfix, from userid 1001)
        id D227D48318; Thu,  3 Jun 2010 00:35:50 +0400 (AST)
    subject: time test
    Message-Id: <20100602203550.D227D48318 at SRTHR31.xxx.com>
    Date: Thu,  3 Jun 2010 00:35:45 +0400 (AST)
    From: weoms at xxx.com (weoms)
    To: undisclosed-recipients:;
    Return-Path: weoms at xxx.com
    X-OriginalArrivalTime: 02 Jun 2010 20:35:56.0000 (UTC) FILETIME=[33A39E00:01CB0293]



    On Wed, Jun 2, 2010 at 4:27 PM, Stefan Hornburg (Racke) <racke at linuxia.de> wrote:

      On 06/02/2010 10:17 PM, Juan N. DLC wrote:

        Racke,

        weoms at SRTHR31:~$ /bin/date +%Z
        AST




      That should be the correct timezone for Puerto Rico (GMT - 4). Do you have the
      same problem sending email for the command line (e.g. with mail from bds-mailx
      package)? Which email server are you using? 


      Regards
             Racke

      -- 
      LinuXia Systems => http://www.linuxia.de/
      Expert Interchange Consulting and System Administration
      ICDEVGROUP => http://www.icdevgroup.org/
      Interchange Development Team


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