[rt-users] E-mail reminders to owners of tickets

[Kevin Falcone]

On Tue, Jun 15, 2010 at 04:13:14PM -0400, Asif Iqbal wrote:
> On Thu, Jun 10, 2010 at 3:09 PM, spark at cclsd.org <spark at cclsd.org> wrote:
> > Hi Max,
> > I use a daily dashboard subscription that is emailed to me each morning,
> > apprising me of all open tickets according to the search criteria set in the
> > dashboard. Works pretty well
> 
> I setup the same thing and I do not receive email. I am using RT 3.8.2. My email
> works fine. I do not see any log in rt.log
> 
> Set($LogToFileNamed , "rt.log");    #log to rt.log
> 
> any idea how to debug this issue?
> 

Did you set up the cron job specified in README which takes care of
sending dashboards?

-kevin
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