[rt-users] How do I exclude a global scrip for specific queues

[Christian Loos]

This is my way:

my @QueueList = qw(Q1 Q2);
my $qname = $self->TicketObj->QueueObj->Name;
return 0 if grep /$qname/, @QueueList;
return 1;

Chris

Am 16.06.2010 18:28, schrieb slamp slamp:
> On Tue, Jun 15, 2010 at 5:31 PM, slamp slamp <slackamp at gmail.com> wrote:
>> On Tue, Jun 15, 2010 at 5:28 PM, slamp slamp <slackamp at gmail.com> wrote:
>>> I have a global scrip
>>>
>>> Condition: User defined
>>> Action: Notify All
>>>
>>> I have this in my custom condition:
>>>
>>> return (($self->TransactionObj->Type eq "Correspond") &&
>>> ($self->TicketObj->QueueObj->Name ne "Q1"));
>>> return (($self->TransactionObj->Type eq "Correspond") &&
>>> ($self->TicketObj->QueueObj->Name ne "Q2"));
>>> return (($self->TransactionObj->Type eq "Correspond") &&
>>> ($self->TicketObj->QueueObj->Name ne "Q3"));
>>>
>>> Scrip is not executed when the queue is Q1, however it is executed
>>> when the queue is either Q2 or Q3. I think I need to somehow combine
>>> the logic but i am not much of a perl guy.
>>>
>>> Any help is appreciated.
>>>
>>
>> Would something like this work?
>>
>> return (($self->TransactionObj->Type eq "Correspond") &&
>> (($self->TicketObj->QueueObj->Name ne "Q1") ||
>> ($self->TicketObj->QueueObj->Name ne "Q2") ||
>> ($self->TicketObj->QueueObj->Name ne "Q3")));
>>
> 
> for the other non-perl people like me, the following works.
> 
> return (($self->TransactionObj->Type eq "Correspond") &&
> (($self->TicketObj->QueueObj->Name ne "Q1") &&
> ($self->TicketObj->QueueObj->Name ne "Q2") &&
> ($self->TicketObj->QueueObj->Name ne "Q3")));
> 
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