[rt-users] Scrip to resolve parent when all children resolved

[Kevin Falcone]

On Tue, Jun 22, 2010 at 01:08:26PM -0700, Jonathan Rummel wrote:
> 
> I have a scrip in place that creates 4 child tickets in queue B upon creation
> of a ticket (the parent) in queue A.  Is there a way for the parent to check
> the status of the child tickets and automatically resolve itself when the
> last of the child tickets is resolved?

Logically, you want to resolve the parent in the On Resolve clause of
the last child.  I thought there was a resolve parent scrip on the
wiki, but I may be wrong.

-kevin
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