[rt-users] Can't change the password on new user

[Steve Anderson]

Actually, it's asking for the password of the user that's changing the password. Not the current password of the user who's password is being changed.

So, Administrator A can change user B's password, without knowing what it is, by putting in their own password.

The error message is accurate, but I've seen a few people missing what's actually being asked for.

Steve Anderson

From: rt-users-bounces at lists.bestpractical.com [mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Kerry
Sent: 23 June 2010 6:33 PM
To: borngunners at aol.com
Cc: rt-users at lists.bestpractical.com
Subject: Re: [rt-users] Can't change the password on new user

By gosh, I say that works! Somebody oughta put that in the wiki.

On 6/23/2010 5:39 AM, borngunners at aol.com<mailto:borngunners at aol.com> wrote:
use the root password as the initial password for the new user and change the password with the new one that you want for the user.




-----Original Message-----
From: Kerry <kpenland at bigtube.net><mailto:kpenland at bigtube.net>
To: rt-users <rt-users at lists.bestpractical.com><mailto:rt-users at lists.bestpractical.com>
Sent: Tue, Jun 22, 2010 4:18 pm
Subject: [rt-users] Can't change the password on new user
Hi folks,
I'm new to RT,  I've just installed ver 3.8.8 and when I add a user it adds the user ok but when trying to modify that user and entering a new password I get the results
Results

 *   Please enter your current password. Password has not been set.
I looked in the database table and the password has *NO_PASSWORD* in the password field but I have been unsuccesful at adding a password for a new user.
I have both checkboxes checked.
Access control
[X] Let this user access RT
[X] Let this user be granted rights








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