[rt-users] Can't change the password on new user

Kevin Falcone falcone at bestpractical.com
Wed Jun 23 17:45:23 EDT 2010


On Wed, Jun 23, 2010 at 01:33:16PM -0400, Kerry wrote:
>    By gosh, I say that works! Somebody oughta put that in the wiki.

If you believe the password changing UI or the error message needs
improvement, please file a bug with suggested solutions.  Even better
if you do so as a patch against the git repo.

-kevin

>    On 6/23/2010 5:39 AM, [1]borngunners at aol.com wrote:
> 
>      use the root password as the initial password for the new user and change the password with
>      the new one that you want for the user.
>      -----Original Message-----
>      From: Kerry [2]<kpenland at bigtube.net>
>      To: rt-users [3]<rt-users at lists.bestpractical.com>
>      Sent: Tue, Jun 22, 2010 4:18 pm
>      Subject: [rt-users] Can't change the password on new user
> 
>      Hi folks,
>      I'm new to RT,  I've just installed ver 3.8.8 and when I add a user it adds the user ok but
>      when trying to modify that user and entering a new password I get the results
>      Results
> 
>        * Please enter your current password. Password has not been set.
> 
>      I looked in the database table and the password has *NO_PASSWORD* in the password field but
>      I have been unsuccesful at adding a password for a new user.
>      I have both checkboxes checked.
>      Access control
>      [4][ ] Let this user access RT
>      [5][ ] Let this user be granted rights
> 
> 
> 
>  Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
> 
> 
>  Buy a copy at http://rtbook.bestpractical.com
> 
> References
> 
>    Visible links
>    1. mailto:borngunners at aol.com
>    2. mailto:kpenland at bigtube.net
>    3. mailto:rt-users at lists.bestpractical.com

> 
> Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
> Buy a copy at http://rtbook.bestpractical.com

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