[rt-users] Category no longer shows in ticket

[Kevin Falcone]

On Mon, Jun 28, 2010 at 12:41:35PM -0700, Kenneth Crocker wrote:
>    Kinda wierd. If I apply the CF "ITBS-Dev-Group" to the Queue AND I had modified the CF to have
>    that CF as a linked category, the display shows the CF "ITBS-Dev-Froup" as a separate CF to be
>    selected. 

Yes, and when you select a value from ITBS-Dev-Group it will load the proper
set of values into QA Approver.

This is the way this UI works in 3.8

You do not want the 3.6 behavior, it was broken in an incredible
number of ways.

-kevin

>    However, if I apply the CF "ITBS-Dev-Group" and do NOT link that CF as the category
>    with any other CF, then the display acts like it did in 3.6.4, which I think is the correct
>    display. IT shows as a drop-down right above each CF that applied to that Queue. I would think
>    that if I checked the link box to link one CF to another as a category, it would show it each
>    time right above the CF that has a category. Instead, it is the other way around. I have to
>    "uncheck" the link box to get it right.
> 
>    Kenn
>    LBNL
> 
>    On Mon, Jun 28, 2010 at 12:23 PM, Kevin Falcone <[1]falcone at bestpractical.com> wrote:
> 
>      On Mon, Jun 28, 2010 at 12:05:19PM -0700, Kenneth Crocker wrote:
>      > Sorry it took so long for me to reply on this. I have a Custom Field named "QA Approver"
>      and
>      > it has a Category that is linked to another CF named "ITBS-Dev-Group". A snap shot is
>      below:
> 
>      What happens when you apply ITBS-Dev-Group to the same queue where
>      you're trying to use QA Approver?
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