[rt-users] Query Builder froze

Horst Kriegers Horst.Kriegers at loro.ch
Wed Jun 30 10:32:05 EDT 2010


Hi,
 
Suze Linux 2.6.16
RT 3.6.6
Apache 2.2.6
MySQL 5.1.45
 
We have 2 instances of RT:
- DEV for development
- PRD for production
 
 
A query created in RT's Query Builder on the DEV environment works
fine.
By creating the same query on the PRD environment froze until timeout
appear.
 
I've tried to connect the RT DEV to MySQL PRD, all works fine.
I've tried to connect the RT PRD to MySQL DEV, it froze.
I've tried to compare the both RT's directory content, all seems to be
identical.
 
 
How can I solve this problèm ?
 
 
Many thanks in advance.
Horst
 
 

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