[rt-users] Query Builder froze
Kenneth Crocker
kfcrocker at lbl.gov
Wed Jun 30 10:53:04 EDT 2010
Horst,
What are the differences in you RT_Config and RT_SiteConfig.pm files?
Kenn
LBNL
On Wed, Jun 30, 2010 at 7:32 AM, Horst Kriegers <Horst.Kriegers at loro.ch>wrote:
> Hi,
>
> Suze Linux 2.6.16
> RT 3.6.6
> Apache 2.2.6
> MySQL 5.1.45
>
> We have 2 instances of RT:
> - DEV for development
> - PRD for production
>
>
> A query created in RT's Query Builder on the DEV environment works fine.
> By creating the same query on the PRD environment froze until timeout
> appear.
>
> I've tried to connect the RT DEV to MySQL PRD, all works fine.
> I've tried to connect the RT PRD to MySQL DEV, it froze.
> I've tried to compare the both RT's directory content, all seems to be
> identical.
>
>
> How can I solve this problèm ?
>
>
> Many thanks in advance.
> Horst
>
>
>
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