[rt-users] Creating Child/Parent tickets with content (text) from original ticket

[Kenneth Marshall]

I could not find anything using the Search box. You do not happen
to have the actual URL?

Cheers,
Ken

On Fri, Mar 12, 2010 at 06:45:34PM +0100, Brumm, Torsten / Kuehne + Nagel / Ham MI-ID wrote:
> Search at bps github for cloneticketwithcontent, this is what you are looking for!
> 
> ----- Originalnachricht -----
> Von: rt-users-bounces at lists.bestpractical.com <rt-users-bounces at lists.bestpractical.com>
> An: rt-users at lists.bestpractical.com <rt-users at lists.bestpractical.com>
> Gesendet: Fri Mar 12 14:55:06 2010
> Betreff: [rt-users] Creating Child/Parent tickets with content (text) from original ticket
> 
> 
> Hello
> 
> We have a question. Some of our teams are creating parents or child tickets
> for other teams. But they want to have in these new tickets the content of
> the 1st ticket. 
> 
> Currently, when they create new ticket, there is nothing from the previous
> one, only relation. So they have to copy&paste the contect from 1st ticket,
> paste it to this, and then save new child/parent ticket. 
> 
> Is there some way, that when someone click on create new child/parent
> ticket, that the contect from original ticket will be automatically put into
> this ticket ? 
> 
> The request is for basic contect of original ticket, the email which has
> created new ticket. Not the comments which are added after into the ticket. 
> 
> Thanks
> 
> Miroslav 
> -- 
> View this message in context: http://old.nabble.com/Creating-Child-Parent-tickets-with-content-%28text%29-from-original-ticket-tp27874745p27874745.html
> Sent from the Request Tracker - User mailing list archive at Nabble.com.
> 
> 
> Kuehne + Nagel (AG & Co.) KG, Geschaeftsleitung: Hans-Georg Brinkmann (Vors.), Dirk Blesius, Reiner Heiken, Bruno Mang, Alfred Manke, Christian Marnett??, Mark Reinhardt, Jens Wollesen, Rainer Wunn, Sitz: Bremen, Registergericht: Bremen, HRA 21928, USt-IdNr.: DE 812773878, Persoenlich haftende Gesellschaft: Kuehne & Nagel A.G., Sitz: Contern/Luxemburg Geschaeftsfuehrender Verwaltungsrat: Klaus-Michael Kuehne
> 
> 
> 
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