[rt-users] Creating Child/Parent tickets with content (text) from original ticket

[Kenneth Marshall]

Okay, I found it under rt-extension-cloneticket-withdata. Thank you
for the hint.

Cheers,
Ken

On Fri, Mar 12, 2010 at 12:12:02PM -0600, Kenneth Marshall wrote:
> I could not find anything using the Search box. You do not happen
> to have the actual URL?
> 
> Cheers,
> Ken
> 
> On Fri, Mar 12, 2010 at 06:45:34PM +0100, Brumm, Torsten / Kuehne + Nagel / Ham MI-ID wrote:
> > Search at bps github for cloneticketwithcontent, this is what you are looking for!
> > 
> > ----- Originalnachricht -----
> > Von: rt-users-bounces at lists.bestpractical.com <rt-users-bounces at lists.bestpractical.com>
> > An: rt-users at lists.bestpractical.com <rt-users at lists.bestpractical.com>
> > Gesendet: Fri Mar 12 14:55:06 2010
> > Betreff: [rt-users] Creating Child/Parent tickets with content (text) from original ticket
> > 
> > 
> > Hello
> > 
> > We have a question. Some of our teams are creating parents or child tickets
> > for other teams. But they want to have in these new tickets the content of
> > the 1st ticket. 
> > 
> > Currently, when they create new ticket, there is nothing from the previous
> > one, only relation. So they have to copy&paste the contect from 1st ticket,
> > paste it to this, and then save new child/parent ticket. 
> > 
> > Is there some way, that when someone click on create new child/parent
> > ticket, that the contect from original ticket will be automatically put into
> > this ticket ? 
> > 
> > The request is for basic contect of original ticket, the email which has
> > created new ticket. Not the comments which are added after into the ticket. 
> > 
> > Thanks
> > 
> > Miroslav 
> > -- 
> > View this message in context: http://old.nabble.com/Creating-Child-Parent-tickets-with-content-%28text%29-from-original-ticket-tp27874745p27874745.html
> > Sent from the Request Tracker - User mailing list archive at Nabble.com.
> > 
> > 
> > Kuehne + Nagel (AG & Co.) KG, Geschaeftsleitung: Hans-Georg Brinkmann (Vors.), Dirk Blesius, Reiner Heiken, Bruno Mang, Alfred Manke, Christian Marnett??, Mark Reinhardt, Jens Wollesen, Rainer Wunn, Sitz: Bremen, Registergericht: Bremen, HRA 21928, USt-IdNr.: DE 812773878, Persoenlich haftende Gesellschaft: Kuehne & Nagel A.G., Sitz: Contern/Luxemburg Geschaeftsfuehrender Verwaltungsrat: Klaus-Michael Kuehne
> > 
> > 
> > 
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> _______________________________________________
> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
> 
> Community help: http://wiki.bestpractical.com
> Commercial support: sales at bestpractical.com
> 
> 2010 RT Training Sessions!
> San Francisco, CA, USA - Feb 22 & 23
> Dublin, Ireland - Mar 15 & 16
> Boston, MA, USA - April 5 & 6
> Washington DC, USA - Oct 25 & 26
> 
> Discover RT's hidden secrets with RT Essentials from O'Reilly Media. 
> Buy a copy at http://rtbook.bestpractical.com
>