[rt-users] Shredder

[Torsten Brumm]

Hi Jens,

> I need to shred old tickets, tickets that have been closed for more than a
> year or two.
>
> Why? Our RT database is now just over 115GB in size and mysql is not
> coping.
>
>
OK, thats not so big ;-)


> I don't want to remove the tickets, I want to remove the transactions and
> attachments.
>
> We have a RT Addon from BPS which is not removing/deleting the Attachements
but stores them on disk instead of DB, this could work for you.
@BPS: When will the AttachmentOnDisk Addon available at Github?


> As I understand it, this will allow someone to still search for a ticket
> and find some metadata about the ticket - helping the user to find more
> information elsewhere about the issue.
>
> I couldn't work out how to do this. How do I use more than 1 plugin at a
> time?
>
> Under RT 3.8? just add the second besides the first at the RT_SiteConfig.pm
Plugin Entry...?!?


> Does anyone know how?
>
> I look forward to your responses.
>
> Thanks & Regards
> Jens
>
>
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-- 
MFG

Torsten Brumm

http://www.brumm.me
http://www.elektrofeld.de
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