[rt-users] How to NOT send any mail on close

[Jerrad Pierce]

On Thu, May 6, 2010 at 04:04, Raimund Sacherer <rs at runsolutions.com> wrote:
> Hello Jerrad,
>
> Just found out the wiki page regarding squelch, but How would I integrate this in a scrip so users can turn it off for an individual ticket on resolv?

You don't. RT already handles it in Update.html

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