[rt-users] Filtering out unneeded info from ticket

[Chris Hall]

How can I filter from the history information I don't want to see?  For
example.. snippet from a recent ticket:

Mon May 10 10:26:17 2010 The RT System itself - Status changed from 'new' to
'open'
   <http://rt.imctv.com/Ticket/Display.html?id=43#txn-708>
Mon May 10 10:26:17 2010 Allen Stevens - Given to Allen Stevens
     <http://rt.imctv.com/Ticket/Display.html?id=43#txn-720>
Mon May 10 10:33:04 2010 Allen Stevens - Queue changed from Corporate
Support to Central Office
     <http://rt.imctv.com/Ticket/Display.html?id=43#txn-721>
Mon May 10 10:33:05 2010 The RT System itself - Outgoing email recorded
  Mon May 10 10:33:05 2010 Allen Stevens - Given to Nobody

They only want to see like... correspondence/comments.  So where would I
want to go to start filtering out all the "other" stuff from history when
they look at the ticket?
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