[rt-users] Turn off bcc not working?

Kevin Falcone falcone at bestpractical.com
Wed May 26 11:32:33 EDT 2010


On Tue, May 25, 2010 at 01:15:19PM -0700, Ray Spence wrote:
>    Can anyone explain why, or how to fix, that under the
> 
>    (Check boxes to disable notifications to the listed recipients)
>    Notify on Correspondence
>    On Correspond Notify Owner, Requestors, Ccs and AdminCcs with template Correspondence
> 
>    Reply page, even though I check the "Bcc" box in order to "disable notifications to the"
>    particular member, that member gets Bcc-ed nonetheless. Am I misunderstanding what
>    the checkboxes are for in this template? Is this a bug, or must we reconfigure our
>    RT 3.8.6 differently?

Did you click Save Changes or did you click Update Ticket

-kevin
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