[rt-users] Turn off bcc not working?
Kevin Falcone
falcone at bestpractical.com
Wed May 26 11:32:33 EDT 2010
On Tue, May 25, 2010 at 01:15:19PM -0700, Ray Spence wrote:
> Can anyone explain why, or how to fix, that under the
>
> (Check boxes to disable notifications to the listed recipients)
> Notify on Correspondence
> On Correspond Notify Owner, Requestors, Ccs and AdminCcs with template Correspondence
>
> Reply page, even though I check the "Bcc" box in order to "disable notifications to the"
> particular member, that member gets Bcc-ed nonetheless. Am I misunderstanding what
> the checkboxes are for in this template? Is this a bug, or must we reconfigure our
> RT 3.8.6 differently?
Did you click Save Changes or did you click Update Ticket
-kevin
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