[rt-users] Turn off bcc not working?

[Mike Johnson]

Hi folks,
 
I know my install of 3.2.1 does NOT work as intended for this feature.  My install does exactly what the original poster's example does... the check box means nothing, even when you click on "save changes" after checking the box.
 
 
 
Mike Johnson
Datatel Programmer/Analyst
Northern Ontario School of Medicine
955 Oliver Road
Thunder Bay, ON   P7B 5E1
Phone: (807) 766-7331
Email: mike.johnson at normed.ca 
Technology assistance: email nosmhelpdesk at normed.ca 
Technology Emergency Contact (TEC) Mon-Fri, 8am to 5pm excluding stat holidays: 
Off campus toll free 1 (800) 461-8777, option 8, or locally either 
(705) 662-7120 or (807) 766-7500


>>> Kevin Falcone <falcone at bestpractical.com> 5/26/2010 11:32 AM >>>
On Tue, May 25, 2010 at 01:15:19PM -0700, Ray Spence wrote:
>    Can anyone explain why, or how to fix, that under the
> 
>    (Check boxes to disable notifications to the listed recipients)
>    Notify on Correspondence
>    On Correspond Notify Owner, Requestors, Ccs and AdminCcs with template Correspondence
> 
>    Reply page, even though I check the "Bcc" box in order to "disable notifications to the"
>    particular member, that member gets Bcc-ed nonetheless. Am I misunderstanding what
>    the checkboxes are for in this template? Is this a bug, or must we reconfigure our
>    RT 3.8.6 differently?

Did you click Save Changes or did you click Update Ticket

-kevin
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