[rt-users] Scrip silent update problem

[Jason Maderios]

All,

I have a scrip that updates the subj line.  I do not want this change noted in history.

I am using RecordTransaction 0 in other scrips and they are working fine.  Just not in this one.  

Any thoughts?

--- Truncated Custom Action cleanup code --
my $csubj = $self->TicketObj->Subject;
$csubj =~ s/^\(.*\)//;

my ( $st, $msg ) = $self->TicketObj->SetSubject ("\($cftype - $cfphone\) $csubj", RecordTransaction => 0);

unless ( $st ) {
    $RT::Logger->error("Coudln't change Subj: $msg");
    return 0;
}
--- Truncated --
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