[rt-users] Turn off bcc not working?

[Kenneth Crocker]

Mike,

3.2.1!!!?? Maybe you would consider an upgrade? They are free.

Kenn
LBNL

On Wed, May 26, 2010 at 10:53 AM, Mike Johnson <Mike.Johnson at normed.ca>wrote:

>  Hi folks,
>
> I know my install of 3.2.1 does NOT work as intended for this feature.  My
> install does exactly what the original poster's example does... the check
> box means nothing, even when you click on "save changes" after checking the
> box.
>
>
>
>  Mike Johnson
> Datatel Programmer/Analyst
> Northern Ontario School of Medicine
> 955 Oliver Road
> Thunder Bay, ON   P7B 5E1
> Phone: (807) 766-7331
> Email: mike.johnson at normed.ca
> Technology assistance: email nosmhelpdesk at normed.ca
> Technology Emergency Contact (TEC) Mon-Fri, 8am to 5pm excluding stat
> holidays:
> Off campus toll free 1 (800) 461-8777, option 8, or locally either
> (705) 662-7120 or (807) 766-7500
>
>
> >>> Kevin Falcone <falcone at bestpractical.com> 5/26/2010 11:32 AM >>>
>
> On Tue, May 25, 2010 at 01:15:19PM -0700, Ray Spence wrote:
> >    Can anyone explain why, or how to fix, that under the
> >
> >    (Check boxes to disable notifications to the listed recipients)
> >    Notify on Correspondence
> >    On Correspond Notify Owner, Requestors, Ccs and AdminCcs with template
> Correspondence
> >
> >    Reply page, even though I check the "Bcc" box in order to "disable
> notifications to the"
> >    particular member, that member gets Bcc-ed nonetheless. Am I
> misunderstanding what
> >    the checkboxes are for in this template? Is this a bug, or must we
> reconfigure our
> >    RT 3.8.6 differently?
>
> Did you click Save Changes or did you click Update Ticket
>
> -kevin
>
>
> Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
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>
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