[rt-users] Error in ExtractCustomFieldValues

[Dougherty Paul]

Hi,

 

I have installed the ExtractCustomFieldValues module, and it is working
perfectly....Except for the following error in the messages log. This
error occurs with every new ticket entered through email.

 

 Any ideas?

 

Thank you,

 

Paul

 

Error:

May 26 21:06:01 <user.err> servicedesk RT: Can't find string terminator
";" anywhere before EOF at (eval 597) line 2.  Stack:   [(eval 597):2]  

[/opt/rt/local/plugins/RT-Extension-ExtractCustomFieldValues/lib/RT/Acti
on/ExtractCustomFieldValues.pm:204]   

[/opt/rt/local/plugins/RT-Extension-ExtractCustomFieldValues/lib/RT/Acti
on/ExtractCustomFieldValues.pm:106]   

[/opt/rt/local/plugins/RT-Extension-ExtractCustomFieldValues/lib/RT/Acti
on/ExtractCustomFieldValues.pm:185]   

[/opt/rt/local/plugins/RT-Extension-ExtractCustomFieldValues/lib/RT/Acti
on/ExtractCustomFieldValues.pm:113]   

[/opt/rt/bin/../lib/RT/ScripAction_Overlay.pm:238]   

[/opt/rt/bin/../lib/RT/Scrip_Overlay.pm:464]   

[/opt/rt/bin/../lib/RT/Scrips_Overlay.pm:196]   

[/opt/rt/bin/../lib/RT/Transaction_Overlay.pm:188]   

[/opt/rt/bin/../lib/RT/Record.pm:1457]   

[/opt/rt/bin/../lib/RT/Ticket_Overlay.pm:656]   

[/opt/rt/bin/../lib/RT/Interface/Email.pm:1444]   

[/opt/rt/share/html/REST/1.0/NoAuth/mail-gateway:61] 

(/opt/rt/local/plugins/RT-Extension-ExtractCustomFieldValues/li

 

RT 3.8.7

OS OEL 5.4 64bit

Apache 2.2.3

 

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